Pag-IBIG Fund recently established its presence in General Santos (GenSan) City by opening its branch along Santiago Boulevard. Pag-IBIG President and CEO Atty. Darlene Marie B. Berberabe, Maasim Mayor Aniceto P. Lopez, Jr., and General Santos City Mayor Ronnel C. Rivera led the inauguration of the branch. The branch, which has 30 employees headed by Mr. Domingo Cania III serves the Pag-IBIG members and employers in General Santos City, Polomolok, South Cotabato, and seven barangays in Sarangani Province – Alabel, Malapatan, Glan, Malungon, Kiamba, Maasim, and Maitim.
“The directive given to us by Atty. Chito M. Cruz, Chairman of the Pag-IBIG Board of Trustees, is to continuously cultivate good client relationship through the delivery of excellent customer service. Our GenSan branch has adopted the “new office look” – a new standard in Pag-IBIG offices where the layout and design will make our valued clients feel important and comfortable when transacting with us,” Atty. Berberabe said.
Employers, individual payors, and self-employed members, as well as Modified Pag-IBIG 2 savers can remit their membership contributions or savings at the Pag-IBIG GenSan Branch. The branch also accepts housing and short-term loan amortization payments, applications for membership, and applications for housing, multi-purpose (MPL), and calamity loans (CL). Other services offered by the branch include releasing MPL and CL proceeds through Pag-IBIG Citi Prepaid Card or LandBank Cash Card, issuance of member’s identification (MID)/transaction card and members’ statement of accumulated value (MSAV), and transfer of members’ records and loan details.
Pag-IBIG has 112 branches nationwide as of January 2016, nine of which are located in South Mindanao.